What will be new on Remedy 7.7?
BMC, as a lot of other software developers, doesn’t publish the new features of future versions until they are released. But, sometimes some tips are shared with the community and some rumors arise....
View ArticleAbydos acquired by BMC
One of the bests Remedy’s third party developer, Abydos, has been recently acquired by BMC. Great news for ITSM customers, since it seems that the will receive Abydos application with their current...
View ArticleWhat is new in BMC Remedy ITSM 8.0
WWRUG12 is just about closing the paper submission, and today has arrived a very big one: What’s new in BMC Remedy ITSM 8.0. So Now it’s completely official, the new version will be presented to public...
View ArticleEducational sessions at WWRUG12
WWRUG12 organizers has just published a list of educational sessions that will be presented at the conference. The conference is not only for high experienced users. You will have a lot of...
View ArticleNew Utility: BMC Remedy Health Advisor
If you have ever tried to monitor a Remedy system to detect when the system is down, then you know that it’s a real challenge. The normal server diagnosis variables can be up while the ARS service can...
View ArticleNominated as MVP
Hi all! Today I read an e-mail on ARSList saying that I’m nominated for the 2012 MVP award. Sincerely, this is completely unexpected, and it’s the best reward I could imagine when starting to write...
View ArticleITSM suite 8.0.00 will release on September
A note from David J. Easter has revealed new details about the expected release date of BMC Remedy ITSM Suite 8.0.00 and the first service pack. The details were revealed at both BMC Communities and...
View ArticleBMC leads but it is not a leader
A few days ago (20 August 2012) Gartner published a new version of its well known magic quadrant: for IT Support Service Management Tools. The results are in part as expected but with some surprises....
View ArticleBMC Remedy 7.6.04 Service Pack 4
The service pack 4 for the last version of Remedy has been published today. That upgrades the last official version number to 7.6.04.04. The service pack is almost all related with fixes, some of them...
View ArticleBMC Video about Remedy ITSM 8.0
I want to share will you a video published by BMC at YouTube where Peter Adams (Lead Product Manager) gives an overview fo the enhancements in the BMC Remedy ITSM 8.0 release. For those who are still...
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